Giving and receiving feedback sometimes goes hand in hand with emotions. For instance, feedback that managers give their subordinates (or vice versa!), feedback between colleagues, and partners and customers..
Unfortunately, in many cases, the focus is on negative aspects of someones behaviour.
While, when someone outperforms, it can be very motivating and stimulating to receive a compliment.
Watch the following video to understand the various aspects of giving and receiving feedback.
This topic is part of the Train ’n Gain blended leadership training program for managers and team leaders of any kind, experienced or junior.